Conversion Rate
+11%
90%
Social media management that actually grows your business.
Posting occasionally and hoping for the best isn't a social media strategy.
For 8 years we've built and managed consistent, creative social media presences for small businesses across Essex, Hertfordshire, Kent, Norfolk, Suffolk and London, so you can focus on running your business while we grow your audience, build your reputation, and turn followers into paying customers.
Why SME Marketing
A social team that shows up and stays
The biggest risk with social media management is hiring someone who vanishes after month two. Here's who you're actually working with:
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8 years
8 years trading and hundreds of small businesses grown
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5 awards
5 industry awards for outstanding service
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5 star reviews
100+ genuine five-star reviews from clients across the UK
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Founders
Founders from Europe's biggest agencies who left to do marketing more honestly
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In-house creatives
A real creative team in-house for content, design and short-form video — not a single freelancer juggling forty accounts
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Proud partners
Proud partners of BNI, YBC, the London Chamber of Commerce and Investor in Customers
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Is this you?
You know your business should be more active on social media. You've probably started and stopped a few times, posted inconsistently, or spent hours creating content that got very little engagement. Maybe you've tried boosting posts with a small budget and seen little return. Or perhaps you're so busy running your business day to day that social media always gets pushed to the bottom of the list.
We work with business owners across Essex, Hertfordshire, Kent, Norfolk, Suffolk, and London who are brilliant at what they do but don't have the time, skills, or resources to show up consistently online. Our clients come from a wide range of sectors including automotive, healthcare, financial services, law, insurance, hospitality, and non-profit organisations. What they all have in common is that they want a social media presence they can be proud of- one that actually does something for their business rather than just existing.
If any of this sounds familiar, our social media management service was built with you in mind.
What's Included
We don't believe in vague retainers
We don't believe in vague retainers where you're never quite sure what you're actually getting. Here's exactly what our social media management service covers:
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Social Media Strategy
Before we post a single thing, we build a clear strategy around your business goals, your target audience, and the platforms where your customers actually spend their time. Every decision we make is purposeful and tied back to real outcomes for your business.
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Content Creation
We create scroll-stopping content that reflects your brand voice, showcases what makes your business brilliant, and speaks directly to your ideal customer. From graphics and captions to short-form video ideas and stories, we handle the creative work so you don't have to.
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Platform Management
We manage your chosen social media platforms on your behalf - whether that's Instagram, Facebook, LinkedIn, TikTok, or a combination. We handle scheduling, posting, and keeping your profiles current, consistent, and on brand at all times.
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Community Management
Social media is a two-way conversation. We monitor your accounts, respond to comments and messages in your brand voice, and make sure your audience feels heard and valued. Building genuine community is one of the most powerful things a small business can do online.
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Paid Social Advertising
When organic reach isn't enough, we can run targeted paid social campaigns to reach new audiences, promote specific offers, and drive traffic to your website or enquiry form. Every penny of your ad spend is tracked and optimised for maximum return.
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Monthly Reporting
Every month you'll receive a clear, straightforward report showing your follower growth, engagement rates, reach, and any leads or website traffic generated from social media. No vanity metrics- just the numbers that actually matter to your business.
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Why choose SME Marketing for social media management?
There are plenty of people who'll offer to manage your social media. Freelancers who disappear, agencies that treat you like an afterthought, or tools that automate everything and strip out any human warmth. We do things differently.
In 8 years we've worked with small businesses across a wide range of sectors and locations, and we understand that social media for a local law firm in Essex looks completely different to social media for a hospitality business in Kent. We don't apply the same template to every client. We take the time to understand your business, your customers, and what you're actually trying to achieve, and we build a presence that reflects that.
We're also proud partners of BNI, YBC, the London Chamber of Commerce and Investor in Customers, organisations deeply embedded in the small business community across our regions. That community connection informs everything we do, including the way we approach social media for our clients.
Most importantly, we're completely transparent about what we're doing and why. You'll always see your content before it goes out, get clear monthly reporting that makes sense, and work with a team that communicates honestly and consistently. No smoke and mirrors. No disappearing acts. Just reliable, creative social media management from a team that genuinely cares whether your business grows.
Pricing
Simple, honest pricing
No hidden fees. No confusing tiers. Just straightforward packages designed for SMEs.
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Starter
£750+VAT / moMost popular starting point for small businesses ready to build consistent organic visibility and start climbing the rankings. What's included:- Ad Strategy & Planning
- Campaign Management to spend £1500pm
- Campaign Management to spend £1500pm
- Copywriting for primary text, headlines, and CTAs
- Ad compliance review
- Management of 1 ad platforms
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Most Popular
Growth
£1000+VAT / moFor small businesses ready to get serious about their online visibility and start competing in their local market. What's included:- Ad Strategy & Planningl
- Campaign Management to spend £3000pm
- 3 high-performing ad creatives per month
- Copywriting for primary text, headlines, and CTAs
- A/B testing of creative formats and messaging
- Management of up to 3 ad platforms
- Ad compliance review
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Performance
£1500+VAT / moFor growing small businesses ready to dominate their local market and significantly increase organic lead generation. What's included:- Ad Strategy & Planning
- Campaign Management to spend £6000pm
- 6 high-performing ad creatives per month
- Copywriting for primary text, headlines, and CTAs
- A/B testing of creative formats and messaging
- Management of up to 3 ad platforms
- Ad compliance review
- Competitor and market trend analysis
How It Works
How our social media management process works
We know handing over your social media to someone else can feel like a big step- especially if it's something you've always managed yourself or something that feels personal to your brand. That's why we make the process as clear, collaborative, and comfortable as possible from day one.
Case studies
Real businesses.
Real results.
FAQs
Frequently asked questions
You ask, we answer.
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I've tried managing social media myself, and it didn't work- how will this be different?
This is something we hear from almost every new client. The difference is consistency, strategy, and expertise. Most small business owners who manage their own social media do so reactively- posting when they have time, without a clear plan or an understanding of what the algorithm rewards. We bring a structured strategy, professional content creation, and consistent execution that compounds over time. It's not magic- it's just doing the right things, in the right way, consistently.
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Can you run paid social media ads as well as organic content?
Yes. Paid social advertising is available as part of our service and works particularly well alongside organic content management. We can run targeted campaigns on Facebook, Instagram, and LinkedIn to reach new audiences, promote offers, and drive traffic to your website or enquiry form. Every campaign is tracked and optimised to make sure your budget is working as hard as possible.
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Do you create the content or do I need to provide it?
We handle content creation as part of the service- including graphics, captions, and short-form video concepts. We do sometimes ask clients for photos, videos, or specific information about their business that we can't create ourselves, such as behind-the-scenes images or team photos. The more you can share with us about your business, the better and more authentic your content will be.
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How long does it take to see results from social media?
Social media is a longer-term investment that builds momentum over time. Most small businesses start to see meaningful growth in engagement and audience within the first two to three months of consistent, quality content. Leads and enquiries from social media typically follow as your audience grows and trust in your brand increases. We'll always be honest with you about realistic expectations based on your starting point.
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How much does social media management cost for a small business?
We offer transparent, affordable social media management packages built around small business budgets. We don't quote a price before we understand your needs, so we always start with a free consultation to recommend the right level of service for your goals and budget. There are no hidden costs and no nasty surprises.
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Will I still have control over my social media accounts?
Absolutely. You retain full ownership and access to all of your accounts at all times. We work within your accounts on your behalf- we never take ownership away from you. You'll also approve content before it goes live so you always have the final say on what represents your business online.
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Which social media platforms do you manage?
We work across all of the major platforms including Instagram, Facebook, LinkedIn, and TikTok. The platforms we focus on for your business will depend on where your customers actually spend their time - we'll recommend the right combination based on your sector, audience, and goals rather than trying to be everywhere at once.
Contact us